Negotiation Skills - Expert 1 Day Training in Calgary

Our classroom and corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. Certificate: Course Completion Certificate Language: English Duration: 1 Day Credits: 8 Course Delivery: Classroom Refreshments: Snacks, Beverages and Lunch included in a classroom session Course Overview: Have you ever found that you had differences with another individual, whether a partner, a colleague, a friend, a child, a boss, or even a complete stranger?

Then you have been confronted with the need to put our negotiation skills to work. Yes, negotiation is the way by which people settle disputes of any kind.

In this course, the participants will learn about successful negotiation techniques and use them effectively in different situations and with people of different levels of power. The participants will learn how their negotiation skills impact the organizations that they represent and their personalities.

The course also reflects the different types of outcomes that are achieved while negotiating and understanding which of these outcomes can be accepted and which ones cannot be accepted. At last, but not least, the course also reflects on the influencing process and how things can be achieved without having the proper authority or power.

After a brief introduction, each participant has 1 to 2 minutes to introduce themselves and put their presentation and communication skills into practice among the audience for the first time (if the intake has included the requested video, this introduction will only be 1 minute). Each module has been carefully selected based on the intake and skills gaps of the specific audience.

Each section includes the presentation of two modules, followed by a break. After the final reflection, the class is dismissed.

Learning Objectives: At the end of this course, you will become a better negotiator as you will be able to : Define negotiation and influencing: stages and how to do so effectively Understand different aspects of negotiating: persuasion, manipulation, assertiveness, rationalization, and active listening Understand individuals and organizations: attitude, behavior, and culture. What each party expects; dealing with emotions, and resistance.

Power play: who is in control and how to change it - tactics and coordination of power. The importance of knowledge Understand communication strategies: effectiveness in communicating (verbal and nonverbal) Orchestrating a plan: positioning, anticipating problems, managing conflicts Approaching others for help Understand interpersonal skills: importance of self-awareness, adapting expectations, and resilience.

Understand results: risk assessment, damage control, keeping good relationships, and win-win outcomes Prerequisites: Participants must have attended professional training in Negotiation skills. Course Materials: Students will receive a course manual with presentation slides and reference materials.

Examination: There is no examination for this course Technical Requirements: For eBooks: Internet for downloading the eBook Laptop, tablet, Smartphone, eReader (No Kindle) Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader) eBook download and activation instructions Agenda: Before We Begin Welcome/Introductions Purpose/Inspiration Course Dynamics Self Evaluation on Advanced Negotiation Skills Knowledge - Class Discussion Becoming a Better Negotiator Communication Skills for Effective Negotiations: Silence, Active Listening, Paraphrasing Presentation Skills for Better Negotiation Outcomes: Clarity, Persuasiveness, Confidence Video: Watch: A Brief History of Communication - Conclusions Video: The Negotiator and the Multi-Stakeholder Dialog Importance and Main Tips on Nonverbal Communication - Body Language Video: Your Body Language Shapes Who You Are - Discussion The Negotiator's Mindset, Beliefs, Abilities, and Qualities Questioning Oneself Video: The Walk From No to Yes - Discussion Opponents Views and Company Drivers Best Negotiation Location, Seating, What NOT to Do Exercise/Roleplay: The 4 Cards Game Activities Option 1: Simulation Game Option 2: Monopoly Role Play Option 3: Videos, Activities, and Discussions Option 4: Special Assignments - Live Negotiations Conclusions Wrap up Self Assessment GAP Feedback Form ©️ 2025 Mangates Tech Solutions Pvt Ltd.

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